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Our personal data protection policy helps to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent manner.
Thanks to this policy, we will be able to take into account your requirements and meet your expectations.
In order to honor your trust, Guy Branconnier , we primarily guarantee the respect of your personal data, as well as the confidentiality of our customers (hereinafter "Your data").
For complete transparency with you, in order to guarantee you a secure use of our website in all its available versions and related applications (hereinafter the "Site https://beautybienetre.com "), we provide information on how we process your data, so that our services are always in line with respect for your rights. In this way, we control the security, confidentiality and non-alteration of your privacy and your data, across all our platforms.
Our policy and ourselves guarantee that all necessary precautions are taken to protect all your data and against its disclosure, loss or alteration. This is why we provide you with all the elements to easily understand how we process your data. This data will only be kept for the time necessary for the determined management and processing. You will, of course, be able to access and modify your data at any time, as it will be available in your personal spaces on the website https://beautybienetre.com
To this end, we endeavor to take all necessary measures to comply with applicable data protection law.
Thus, the undersigned Guy Branconnier undertakes through this personal data protection policy to respect the essential principles of the European General Data Protection Regulation and French law concerning the protection of personal data, by providing you with information concerning the existence and methods of data processing applied here (paragraph 3), the rights you have concerning your data, as well as by applying these rights ourselves (paragraphs 6 and 10). Any information relating to possible transfers to a third country or recipients is also provided, as well as the retention period of the collected data (paragraph 5) and security measures (paragraph 9).
When we refer to "you" in this Personal Data Protection Policy, it is simply because it is directly linked to you and concerns you as a customer of Guy Branconnier , if you have placed an order on the website https://beautybienetre.com client of Guy Branconnier if you have created a customer account but have not ordered products or services, or if you have browsed the Beautybienetre.com website without having created a customer account or placed an order.
Guy Branconnier is a company , registered under number 1160410388 , represented by Guy Branconnier , as Chairman and CEO and whose registered office is located at 14 ch du progrès Chute Saint Philippe Qc J0W1A0
Guy Branconnier publishes the website https://beautybienetre.com and carries out, as such, various processing of your Data as data controller.
3.1. When do we collect your personal data?
Your personal data may be recorded if you visit the beautybienetre.com website by using cookies, if you create a customer account on the website https://beautybienetre.com , if you place an order for one of our products or services, or if you agree to be a member of our newsletters (SMS, emails).
Your personal data helps us to streamline your navigation on the website https:// beautybienetre.com , as well as to offer you a more personalized experience. This allows us to best process your orders, provide multi-installment payment, prevent fraud, make necessary refunds, and manage your customer reviews.
3.2. Your navigation on the Site https:// beautybienetre.com
In order to allow you to navigate on the https://beautybienetre.com website , we process your data with your consent as the legal basis for this.
3.3. Processing your orders
In order to manage and process your orders, we use your data.
The use we make of it serves to manage mediation, customer relations (and that through social networks), our after-sales service and distance selling, our actions relating to the management of marketing and commercial prospecting for https://beautybienetre.com , as well as for the management, deliveries and transport of orders.
The performance of the contract between the two parties (you and us) is the legal basis for processing this data.
The legal obligation of Guy Branconnier is the legal basis for processing, concerning product recall management. Your consent or our legitimate interest are, depending on the case, the legal basis for processing for marketing and commercial prospecting actions. Your consent is for the implementation of "flash" payment.
3.4. Payment in installments
For orders concerned by payment in installments and for certain customers, your data is processed in order to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for processing your banking data.
3.4.1 Klarna
In order to offer you Klarna's payment options, we will be required to transmit your personal data to Klarna, including your contact details and order details, so that Klarna can assess whether you meet the conditions for benefiting from them and adapt them to your needs. Your transferred personal data will be processed in accordance with Klarna's privacy policy .
3.5. Customer Reviews
In order to share your opinions with our customers and visitors and to allow you to leave your opinion on the beautybienetre.com website we use your data on the legal basis of your consent or legitimate interest.
3.6. Payment recovery and fraud prevention
In order to enable payment recovery and fraud prevention, we use your data.
Thanks to this, we can also guarantee payment security.
The application of this contract between the two parties, as well as the legitimate interest of Guy Branconnier , as the data controller, are the legal bases for this processing.
3.7. Advertising management operations of Guy Branconnier
The advertising management operations of Guy Branconnier are managed through the use of your data.
This will allow us to increase our customer and prospect data, manage the maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, update the prospecting files of the organization in charge of managing objections to telephone canvassing, solicitations, the implementation of our contests and lotteries or any other promotional operation except online gambling.
The legal bases for the above-mentioned statements are the user's consent or the legitimate interest of Guy Branconnier
Your data is transmitted to several internal departments of https://beautybienetre.com
They are not sent to third parties, except in the situations specified below:
In order to process your orders, your personal data may be transmitted to several service providers whose specializations include banking transactions, customer relations, after-sales service, delivery, IT development, website management, or the provision of guarantees or insurance.
For the implementation of payment in X installments, your data may be shared with providers such as payment and transaction centers (banks, etc.), or call centers for managing business processes or customer experience, or, for customer reviews, with a manager for collecting and processing customer reviews.
The advertising agency of beautybienetre.com is managed, thanks to your data, by agency clients and advertisers.
The data collected by beautybienetre.com is only stored for the time and assistance necessary for the implementation and completion of the operations mentioned in paragraph 3 of our personal data policy.
We keep certain data collected by Https://beautybienetre.com for a certain period.
In current archives for prospects, for 3 years from the last customer contact (they are therefore consultable by Guy Branconnier's services). We do not carry out intermediate archiving of this data (for data representing an administrative interest for certain services, such as for litigation, retention periods are set by the applicable prescription rules).
Regarding our orders, your data will be archived in current archives for 5 years from the end of the customer's use of the orders, and in intermediate archives for 5 years from the end of retention in current archives. The same applies to customers.
Regarding banking data, it is archived in current archives for the entire validity period of the credit card (plus one day). There is no intermediate archiving for banking data.
Cookies and their use and duration are detailed in paragraph 7 of our policy.
6.1. You have the right to request access, modification and rectification of your Data.
6.2. You have the right to request the restriction of the processing of your Data.
Important clarification: to do this, you must contest the accuracy of your personal data for the time necessary to allow us to verify their compliance. Or, if you consider that our use of your personal data is unlawful and you request a limitation of their use rather than erasure. We no longer need to use your data for the purposes mentioned in paragraph 3, but your data is still useful for the establishment, exercise or defense of your legal rights, if you decide to exercise your right to object for the time necessary for verification to determine whether our legitimate reasons prevail over yours.
6.3. You have the right to request the deletion of your data.
If you request the deletion of your personal data, Guy Branconnier will still be able to keep it in an intermediate archive format for the time necessary to fulfill its legal, accounting and tax obligations.
6.4. You have the right to request the exercise of your right to object to processing used for commercial prospecting purposes.
In the case of email prospecting, you have the right to request modification or unsubscription from newsletters by clicking on the "unsubscribe" hyperlink available in all newsletters, or by navigating directly to the contact page of the HTTps:// beautybienetre.com website.
In the case of SMS prospecting, it is possible to unsubscribe by sending "STOP SMS" to 36007 via SMS, or by navigating to the contact page of the htt://beautybienetre.com website.
6.5. You have the right to transmit post-mortem prerogatives concerning the storage, deletion and communication of your personal data.
In the absence of such prerogatives, your successors and heirs have the possibility to communicate with Guy Branconnier in order to access the use of this data and allow for the "organization and settlement of the deceased's estate" and/or to close the account on the site and/or request the discontinuation of personal data processing.
You can also request that your data not be communicated to a third party in the event of death.
6.6. You have the right to claim your right to data portability.
6.7. You have the right to withdraw your consent regarding the processing based on this legal basis.
Important note: If you decide to withdraw your consent, this cannot affect the lawfulness of the uses made before your withdrawal of consent.
6.8. You have the right, whenever you wish, to lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr).
To exercise your rights, please send your complaint (accompanied by your email, name, surname, copy of your identity document and postal address) to the data protection delegate of Guy Branconnier by email to contact@beautybienetre.com. com and/or by post to Guy Branconnier , 14 ch du progrès Chute Saint Philippe Qc J0W1A0
Within a maximum of one (1) month after the date of receipt of the complaint, we will send you a response.
7.1. What is a cookie?
When you browse a website like https://beautybienetre.com , it may, depending on your choice, insert a text file on your receiver (computer, phone or tablet), through your browser.
This text file is called a COOKIE. This cookie then allows the website, such as https://beautybienetre.com , during the prescribed period of validity or recording of the cookie, to identify your receiver used when you make another visit.
Only the issuer of a cookie is able to read or modify the information contained in this cookie.
7.2. What are cookies used for on https:// beautybienetre.com ?
There are different types of cookies that may be found on your emitter when you browse our website. Some are issued directly by Guy Branconnier and its service providers, but some sometimes come from third-party companies.
7.2.1. Cookies issued by https://beautybienetre.com and its service providers
There are several categories of cookies that may be present on your device when you browse our website:
7.2.1.1. "Essential" Cookies
In order to access our site, "essential" cookies are necessary, for example, they are used to place an order.
If they were not present, you might encounter navigation problems on the site and be unable to place an order.
"Essential" cookies also allow beautybienetre.com to track its activity.
They can be placed on your device by https://beautybienetre.com or by its service providers.
7.2.1.2. "Analytics and Personalization" Cookies
"Analytical and personalization" cookies are not mandatory, they will allow us to facilitate your searches, optimize your experience with us, thanks to them we will be able to better target your expectations as well as adapt our offers and maximize the organization of our site.
7.2.1.3. "Advertising" Cookies
Advertising cookies are displayed in the advertising spaces of our site. The benefit for you is that your browsing time is better and optimized through the presentation of relevant offers and advertisements for you.
For this, "advertising" cookies will target your expectations in real-time and offer you advertising content adapted to your desires and current interests, through your recent browsing history on other sites.
This avoids presenting you with advertising content of no interest to you. At the same time, Guy Branconnier prefers to see its offers and advertisements proposed to users who will be interested in them.
The advertising content offered may contain cookies from https://beautybienetre.com or its service providers, or from third parties through the association of a cookie with an advertiser's advertising content.
7.2.2. Cookies issued by third-party companies
Third parties using cookies on our site do so according to their own privacy protection policies. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third-party applications integrated into our site
When you browse our site, we may include third-party computer applications to offer you the possibility of sharing content and/or your opinion from our site with other people, for example when you click on the "share" or "like" buttons that come from social networks.
These social networks can then identify you through these buttons even if you have not used them during your navigation on the site. They can do this if, during your last navigation on the site, you were simultaneously logged in or active on your device to your social network. We have no control over the uses they employ, nor over the data they have.
To learn more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, through these policies, to manage your settings according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy policy of preferred social networks, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/privacy/explanation
Twitter: https://twitter.com/fr/tos
Google +: https://policies.google.com/terms?hl=fr
Regarding our advertising agency, we remind you, as mentioned just before, that all our advertising spaces may contain cookies from third parties (advertiser at the origin of the advertisement presented, third-party service providers of the advertiser...).
They can therefore, with these cookies and during their prescribed validity period, offer advertisements in the spaces made available for third-party advertisements, record the number of contents they offer in our spaces, know the audience of these advertisements and the number of clicks; thanks to this, they will be able to claim the sums due to them and establish their statistics. They can also know that your emitter is the one who previously visited another site containing one of their advertisements, and thus target and personalize their content if necessary.
7.3. The options offered by your browser software (Internet Explorer, Firefox, Google Chrome, etc.).
Your browser software contains many options available to you that you can adjust according to your preferences. Through this, you can then accept or not accept cookies on your device.
However, if you choose to accept the recording of these cookies on your device, then, during your visits to sites or content with cookies present, these will be automatically recorded on your device.
Depending on your preferences, you can choose to activate a reminder asking if you accept or refuse cookies before their potential recording, or refuse this cookie recording on your device each time.
However, it is important to emphasize that the choices you make during this setting may modify or alter your Internet browsing or on certain sites or services that are obliged to use these cookies (such as to place an order on our site, for example).
Should you prefer to refuse these cookies on your device or delete those already recorded, we decline all responsibility for the consequences of the alteration of the functioning of our services, which would result from the inability for our services to record or access the cookies that are necessary for their functioning.
7.3.1. How to choose your options according to your browser?
You have different options and choices available depending on your browser. To learn more, you can consult its help menu.
Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
Safari™: https://support.apple.com/kb/PH19214?locale=fr_FR&viewlocale=fr_FR
Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html
Most of the time, your data is stored within the European Union.
However, when our service providers are located in countries outside the European Union, we share some of your data with third countries, such as third countries where the European Commission has not assessed the level of compliance.
In this case, we ensure that this data sharing complies with the relevant regulations and that the protection of your privacy and fundamental rights is guaranteed (for example, by using contractual clauses from the European Commission).
The data protection delegate can, if you request it, provide you with more information about data transfer.
Thanks to the technical and organizational measures we take, we can guarantee a level of security consistent with the risks to the rights and freedoms of individuals with regard to the points mentioned in point 2. For this, we take into account the origin, scope, context, costs and state of knowledge, the purposes of the processing, as well as the identified risks.
Furthermore, we are compliant with the PCI DSS payment card industry security standard, which reflects our commitment to security.
Due to the automated processing we use (profiling for example), you are subject to legal effects that attract you.
All of this is essential for the conclusion or execution of the contract that binds you to us.
This is how we can propose and automate customer identification and "4x payment". The foundations of this operation are linked to the analysis of different variables concerning the type of products, services ordered, or the customer profile.
If the risk is assessed with these statistics as being too great (fraud/non-payment), then this payment method will not be offered.
However, if you wish, you can obtain human intervention even though decisions are automated, so you can give your opinion and/or object to the automatic decision.
Our personal data policy will be updated whenever necessary to always be in line with the applicable regulations for the protection of your data (at least every three (3) years).
All rights reserved – 1 July 2022
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